Privacy Notice.

01Who we are

We are Caio Technologies Ltd, company number 16824324. Our registered office is 71–75 Shelton Street, London, WC2H 9JQ.

For anything about your data, email privacy@usecaio.com.

02If you are a candidate

Your recruitment agency uses Caio to run its compliance checks. The agency controls your data; we process it on the agency’s instructions. Please read the agency’s privacy notice.

Our candidate privacy information explains Caio’s part.

03What we collect and why

We do not sell data or use it for advertising.

04Who we share it with

We share data with providers that run this website and our business systems:

For the Caio platform, Clerk processes login information in the United States. New Relic processes operational monitoring data in the EU; document content is excluded from monitoring logs.

Where a provider is outside the UK, we transfer data under safeguards recognised by UK data protection law: the UK Extension to the EU–US Data Privacy Framework for providers certified under it, and otherwise the UK Addendum to the EU standard contractual clauses in the provider’s data processing agreement.

We may share data where the law requires, or with professional advisers under confidentiality.

05How long we keep it

• Enquiries: until we have dealt with your enquiry and any follow-up has ended.
• Agency user accounts: for the life of the customer contract plus 12 months.
• Business contacts: while we have a relationship, and for 6 years after for legal records.
• Website logs: kept by our hosting provider for a short period for security and troubleshooting. Runtime logs are kept for no more than 30 days.

06Your rights

You can ask to see, correct, delete or restrict your data, object to our use of it, or ask for a copy to take elsewhere.

• Email privacy@usecaio.com. We reply within one month.
• You can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

07Cookies

This website does not set any cookies of its own and does not use analytics or advertising cookies. If you choose to load our demo scheduler, its provider, Calendly, sets cookies. Our cookie notice lists them and lets you change your choice.

08Changes to this notice

This notice is effective from 6 October 2026. We will post any material change here.